FAQS
Q: How long is your shipping time?
A: It depends on your location. Shipping time to the United States is approximately 6-15 business days and to other regions approximately 10-20 business days.
Q: Where is my order now?
Visit https://www.17track.net/en, enter your tracking number and you can track your order.
Q: What is my tracking number?
A: Once shipped, customers will receive a shipping confirmation email with a tracking number.
Q: What is the status of my order?
A: Customers will receive a confirmation email to prove that we have confirmed your order. It usually takes 1 to 5 days for processing before being shipped out. Once shipped, customers will receive a shipping confirmation email with tracking number. To track your order, please visit https://www.17track.net/en. Enter your tracking number to track your order.
Q: I didn't receive any confirmation email.
A: Please email help@haccwholesale.com regarding this matter. Please include the last 4 digits of your invoice ID or credit card and we will verify it for you.
Q: I want to return or get a refund!
A: For returns or refunds, please read our return policy first. If you insist, please email help@haccwholesale.com. Please include your invoice ID or the last 4 digits of your credit card and we will process it for you.
Q: How do I apply for a discount?
A: To use the discount, first make sure you copy all the correct letters and numbers without spaces. If it still doesn't work, please contact email help@haccwholesale.com.
Q: How to get the discount?
A: There are several ways to get discounts on our website. Join our Facebook group or follow us on Instagram to enjoy the latest events!
Log in to our website and register and you can get the latest discounts via email at any time!
A: It depends on your location. Shipping time to the United States is approximately 6-15 business days and to other regions approximately 10-20 business days.
Q: Where is my order now?
Visit https://www.17track.net/en, enter your tracking number and you can track your order.
Q: What is my tracking number?
A: Once shipped, customers will receive a shipping confirmation email with a tracking number.
Q: What is the status of my order?
A: Customers will receive a confirmation email to prove that we have confirmed your order. It usually takes 1 to 5 days for processing before being shipped out. Once shipped, customers will receive a shipping confirmation email with tracking number. To track your order, please visit https://www.17track.net/en. Enter your tracking number to track your order.
Q: I didn't receive any confirmation email.
A: Please email help@haccwholesale.com regarding this matter. Please include the last 4 digits of your invoice ID or credit card and we will verify it for you.
Q: I want to return or get a refund!
A: For returns or refunds, please read our return policy first. If you insist, please email help@haccwholesale.com. Please include your invoice ID or the last 4 digits of your credit card and we will process it for you.
Q: How do I apply for a discount?
A: To use the discount, first make sure you copy all the correct letters and numbers without spaces. If it still doesn't work, please contact email help@haccwholesale.com.
Q: How to get the discount?
A: There are several ways to get discounts on our website. Join our Facebook group or follow us on Instagram to enjoy the latest events!
Log in to our website and register and you can get the latest discounts via email at any time!